Privacy Policy for ACE Solar Energy
Effective Date: 01 March 2020
ACE Solar Energy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website acesolarenergy.co.za and any other online services (collectively, the "Services").
1. Information We Collect
1.1. Personal Information:
We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily submit it through our contact forms or when you communicate with us via email or other means.
1.2. Non-Personal Information:
We may automatically collect certain non-personal information about your visit to our website, including your IP address, browser type, language preference, referring site, and the date and time of your visit.
2. Use of Information
2.1. How We Use Your Information:
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To communicate with you and respond to your inquiries.
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To provide and maintain our Services, including scheduling consultations or installations.
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To improve our website and Services and enhance your experience.
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To send you newsletters, marketing communications, or promotional materials related to our Services, where you have opted in to receive such communications.
2.2. Legal Basis for Processing:
We will only process your personal information where we have a legal basis to do so, such as with your consent or where we need the information to perform a contract with you.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.
4. Security of Your Information
We use appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You have the right to access, correct, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
7. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated Privacy Policy on our website with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
ACE Solar (PTY) Ltd
Address: 29 Campbell Road, Fourways, Sandton, 2191
Email: info@acesolarenergy.co.za
Phone: 068 635 6823
10. Consent
By using our website or providing us with your information, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.
This Privacy Policy applies solely to information collected by ACE Solar Energy through our website and online services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.